Frequently Asked Questions
Below are some of the most frequently asked questions that we receive, please click on the title of each question for the answers and more information.
How long do you think it will take to find someone suitable?
Do you have candidates “on your books” that you can send me straight away?
Do you interview all of your applicants?
What are the differences between a Nanny/Housekeeper (can also be known as a Mother’s Help) and a Housekeeper/Nanny?
What level of care and personal care do your Companion / Carers provide?
How many hours and days could I expect a full time applicant to work and how many days off would I need to offer per week?
Do all childcare applicants have previous nanny experience?
How specific do I need to be on working hours and salary offered?
Will I be able to do a trial with someone and do you offer a trial period?
We're interested in taking on a Live In Companion / Housekeeper for my parents. What sort of accommodation would they need to provide?
We live in a rural location and wondered if that will make it harder for us to find someone?
If I am providing self-contained or separate accommodation, should I also cover their utility bills and council tax as well?
I am employing someone on a live in basis; do I need to make sure they have WiFi in their accommodation?
I need my live in help to be able to drive; will I need to provide them with a car?
If my Nanny / Housekeeper uses their own car for work, do I need to pay petrol expenses and if so what rate would you suggest?
What happens if it doesn’t work out with the person I have hired?
What are your fees if you find someone for us?
Are you able to get a DBS Criminal Record Check done on your candidates?
I am looking for a job as a Housekeeper, what sort of experience would I need to have, to be able to apply for one of your positions?
I am worried about how difficult it will be for me to be the official employer, and be responsible for paying their tax & NI, providing payslips etc. as I have never employed anyone before, is it straightforward?
If I only need someone to work for me for 25 hours per week, will I still need to pay their tax & NI or can they just sort it out themselves?
Will I need to provide my help with a contract of employment?
At what stage would you invoice me?